Help and support when facing a crisis
Different types of crises affect mental wellbeing, and we react to them in very different ways. A crisis is an event that will affect your way of life in some way. A crisis can be, for example, a serious accident, being subjected to violence or the death of a loved one.
It is important to seek help in handling a crisis if your own resources and the support of loved ones are not enough. On this page, you will find links to both the Wellbeing Services County and third sector services, from which you can receive help easily.
The employees of the services listed on this page have a duty of confidentiality. Some services you can contact also anonymously.
Social welfare and healthcare support in acute crisis situations
Social and Crisis Emergency Service
The Social and Crisis Emergency Service responds to the assistance needs of residents of the wellbeing services county as well as those staying in the region in situations where urgent social authority measures, urgent social services or acute crisis assistance are needed. Open 24/7.
Psychiatric on-call service
A Psychiatric on-call nurse is available 24/7. You don’t need a referral to get help.
You can contact on call nurse by calling 06 213 2009.
Support for children and young people
Student care
Youth Centres
Youth centres offer discussion help and counselling for young people aged 13–29. Our services are confidential, voluntary and free of charge for clients. No referral to our service is required.
Mieli Crisis helpline
MIELI Mental Health Finland provides crisis assistance and support in order to prevent mental health problems and suicides.
MIELI Crisis Helpline offers help also in Finnish, Swedish, Ukrainian and Russian.
The Mannerheim League for Child Welfare
The children’s and young people’s phone and chat service are intended for everyone under 25 years of age. Calls and chat conversations are answered by voluntary adults. You can contact us every day of the year about any issue. The service is provided in Finnish.
Sekasin chat
Sekasin chat is aimed at people aged 12–29. In Sekasin chat, you can discuss questions or topics that concern you in Finnish.
Save the Children
Check the calendar view for various support chats for young people and further information about chat services in English, Russian and Ukranian.
Mentalhub.fi
Information about mental wellbeing and strengthening it, as well as challenges related to mental health issues and various life situations.
Support for adults
Psychosocial Centre
The services of the psychosocial centre of the wellbeing services county are free of charge and you can apply for them without a separate referral, by arriving at the unit during its opening hours or by making an appointment or using the electronic contact form.
Occupational healthcare
If you are working and receive occupational healthcare services, you can also apply for occupational healthcare services in crisis situations.
YTHS
The Finnish Student Health Service offers health services for university and vocational school students completing a basic degree.
Youth Centres
Youth centres offer discussion help and counselling for young people aged 13–29. Our services are confidential, voluntary and free of charge for clients. No referral to our service is required.
Ostrobothnia Crisis Center Valo
The Ostrobothnia Crisis Center Valo offers low-threshold conversation support with a professional counsellor.
Mieli Crisis helpline
MIELI Mental Health Finland provides crisis assistance and support in order to prevent mental health problems and suicides.
MIELI Crisis Helpline offers help also in Finnish, Swedish, Ukrainian and Russian.
Church Chat Service and Helpline
The chat service and helpline are run by trained volunteers and church employees.
Crime Victim Support
The crime victim support service offers the victim of a crime the opportunity to talk with a person who understands what being the target of a crime can mean.
Mentalhub.fi
Information about mental wellbeing and strengthening it, as well as challenges related to mental health issues and various life situations.