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Emergency care and A&E

Through the various services below, we hope to be able to refer you to care in urgent situations. Remember to call the Medical Helpline 116 117 before considering going to the Accident & Emergency (A&E) clinic.

Assess your symptoms by using Omaolo's symptom checker. The symptom checker connects you, if necessary, to a professional in your area and helps with appointment scheduling.

A care needs assessment may be conducted via telephone. The assessment determines the reason for contact, symptoms of the disease and their severity, and the urgency of the case based on information provided by the contact person.

Call the toll-free number 116 117 before going to the emergency clinic. The Medical Helpline is open 24/7. Contact your local health center during office hours by phone 06 218 9000.

During out of office hours (after 15:00), the Accident Emergency department is the right place to go if you have an illness or injury that requires care before your local health centre reopens.

Emergency care refers to the urgent care of a patient who is suddenly ill or …