To the content
Customer Service Centre

Call us for help on assessing your situation and guidance on our services.
Open Monday–Thursday from 08:00–15:00 and Fridays 08:00–14:00 (Variations between Municipalities may occur).
The number for a care needs assessment in Kristinestad is 06-218 6019 .

Medical Helpline 116 117

The Medical Helpline is a guidance and counselling service for health care.

At the Medical Helpline, you will receive assistance from health care professionals or, in other words, your region’s on-call nurses. They will assess your need for emergency care services or urgent care services via phone in accordance with regional instructions, around the clock.

When a client contacts the service, his or her care needs will be assessed and the client will be given instructions for self-care concerning his or her health and illness and, if necessary, an appointment will be booked with a doctor, nurse, or physiotherapist.

Where appropriate, the client is urged to contact the correct treatment centre. Nurses and doctors receive both urgent and non-urgent cases at health centres.