System Implementation Continues in March – Temporary Disruption in Prescription Renewals
In these municipalities, the new system will also be adopted in social services, including residential and institutional care units, day activity centers, and homecare services.
The transition to the new system may cause temporary delays or service disruptions in certain healthcare and dental healthcare services.
We recommend that any prescriptions expiring in the end of March, in the beginning of April and requiring renewal be renewed no later than March 25, 2025.
Electronic prescription renewals will not be possible in Jakobstad, Larsmo, Pedersöre, Nykarleby and Kronoby on March 26–30, 2025. Prescriptions can’t be renewedin the specialised health care units either. During this period, prescriptions cannot be renewed through MyKanta or pharmacies for healthcare units located in these municipalities.
Prescription renewals will continue as normal in the wellbeing services county’s other municipalities.
New Digital Service Channel
Current digital service channels for healthcare in Jakobstad, Larsmo, Pedersöre, Nykarleby and Kronoby will be temporarily unavailable on March 29–30, 2025, before the new system goes live. This temporary disruption will also affect digital services in municipalities, where the new system is already in use.
The new digital service channel will be launched on March 31, 2025.
Changes to SMS Reminders
The implementation of the new system will also affect SMS reminders.
To continue receiving SMS notifications for appointments, check your consent for SMS reminders and alerts.
Once the new system is in use, you can log into the digital service channel, the Citizen Portal. Click “Contact info” in the top right corner, and check the box for “Permission to send reminders by text message”.
Accept Information about Kanta Services
We recommend logging into MyKanta before March 28, 2025, to ensure that you have received the notification titled ”Information about Kanta Services”. This information explains how your data is used in social and healthcare services, and you can update your consent for sharing patient information or set restrictions. If you have given consent for sharing your data, your information will be accessible to healthcare professionals treating you, even across different wellbeing services counties.
Once you update your information in MyKanta, the receipt of the Kanta Information and your consent for sharing patient data will be updated in the new healthcare client and patient information system, making it visible to professionals.
What is information about Kanta Services? – Citizens – Kanta.fi
Consent to patient data sharing in health care – Citizens – Kanta.fi