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Inspection requests

In principle, everyone has the right to know what information has been stored about them in a personal register or whether the register does not process information about them. The right of inspection is based on the Data Protection Regulation (EU General Data Protection Regulation, 2016/679).

For data protection reasons, information requests or patient/customer information cannot be sent as a regular email.

Healthcare patient information

The right of inspection is confidential. You can request your own information by filling in a inspection request-form. You can also submit your request freely. You can also send your request by email if necessary. We will respond to your request as soon as possible, but no later than one month.

You can also see your patient information in the Omakanta-service. Vaasa central Hospital joined the Kanta-service in November 2015. Information older than this can only be obtained by written request.

A registrar who refuses a request for the right of inspection must state the reason for the refusal in writing and provide appeal instructions.

Requests for information must be made in writing and addressed to:

The Wellbeing Services of Ostrobothnia / Vaasa Central Hospital
Archive of patient records / C.0
Hietalahdenkatu 2-4
65130 Vaasa

Telefone number 06 213 1841, open on weekdays 8.00 a.m. – 15.30 p.m. (no customer servise location)

E-mail address: potilaskertomusarkisto@ovph.fi

You can also send your request by email if necessary. Requests for information are requested to be sent via secure email. Secure email with attachments can be sent through the turvaposti.fi service.

or

The Wellbeing Services of Ostrobothnia
Archives of Vaasa Health Center and Social Care
Tammikaivontie 4, 1st floor
65100 Vaasa

Telefone numbers:

Anne Korpi 040 183 2211
Hannaliina Uitto 040 486 9508
Jonna Ylimäki 040 541 5941
Sini Salmela 040 544 7208

Open on weekdays 8.00 a.m. – 15.45 p.m. (no customer service location)

Social care customer information

The right of inspection is confidential. You can request your own information by filling in a form for request of social welfare register data. The request is limited to a specific service, dokument and time period.

From 1 December 2023, a new section will appear in the national Kanta service: Social welfare information. In this section, the social welfare information of the Wellbeing Services County of Ostrobothnia will gradually appear during the spring or summer of 2024.

Registry for social welfare

Postal address:
The Wellbeing Services of Ostrobothnia
Registry for Social Welfare
PL 1
65131 Vaasa

Visiting address:
XA1, Hietalahdenkatu 2-4, 65130 Vaasa
E-mail address: sosiaalihuolto.kirjaamo@ovph.fi

Correcting or deleting incorrect information

The information in the personal register must be accurate and in accordance with the purpose for which the register is used. 

If you believe that the patient/client records contain incorrect information or information that is useless from the point of view of the intended purpose, you can use the form for request to rectify inaccurate data or submit your request freely.  We will respond to your request as soon as possible, but no later than one month. 

A registrar who  refuses a request for the right of inspection must state the reason for the refusal in writing and provide appeal instructions.

Requests for information must be made in writing and addressed to:

The Wellbeing Services of Ostrobothnia / Vaasa Central Hospital
Archive of patient records / C.0
Hietalahdenkatu 2-4
65130 Vaasa

Telefone number 06 213 1841, open on weekdays 8.00 a.m. – 15.30 p.m. (no customer servise location)

Requests for information are requested to be sent via secure e-mail.

E-mail address: potilaskertomusarkisto@ovph.fi

or

The Wellbeing Services of Ostrobothnia
Archives of Vaasa Health Center and Social Care
Tammikaivontie 4, 1st floor
65100 Vaasa

Telefone numbers:

Anne Korpi 040 183 2211
Hannaliina Uitto 040 486 9508
Jonna Ylimäki 040 541 5941
Sini Salmela 040 544 7208

Open on weekdays 8.00 a.m. – 15.45 p.m. (no customer service location)

Information concerning a deceased person

Information contained in the patient and client documents regarding the lifelong care of a deceased person can be disclosed upon a justified, written request to anyone who needs the information to determine or implement their important interests. The deceased’s lifetime information can be disclosed to the extent that it is necessary for the questionable purpose of use. The basis for the transfer of information can be, for example, medical malpractice, the validity of a will or other similar legal act, or a hereditary desease or other similar characteristic.

The requester of the information is bound by the obligation of confidentiality.

Forensic autopsies

Information about the documents related to the investigation of the forensic cause of death is provided by the police.

The Wellbeing Services of Ostrobothnia / Vaasa Central Hospital
Archive of patient records / C.0
Hietalahdenkatu 2-4
65130 Vaasa

Telefone number 06 213 1841, open on weekdays 8.00 a.m. – 15.30 p.m. (no customer servise location)

Requests for information are requested to be sent by secure e-mail.

E-mail address: potilaskertomusarkisto@ovph.fi

Log information requests

The log data is delivered in accordance with the law on the electronic processing of social and health care customer data (784/2021). The log data is handed over for two years. There is no right to receive information older than this without a justified reason.

The written request is addressed to the data protection officers of the Ostrobothnia Welfare Area. The data protection officer handles log data requests and inquiries.

Requests for information must be made in writing and addressed to:

The Wellbeing Services of Ostrobothnia
Data protection officer / C.0
Hietalahdenkatu 2-4
65130 Vaasa

Telefone number 06 213 1840, email: tietosuojavastaava@ovph.fi

or

The Wellbeing Services of Ostrobothnia
Data protection officer
Tammikaivontie 4, 1st floor
65100 Vaasa

Telefone number 040 183 2211, email: tietosuojavastaava@ovph.fi

Data fees

There is no free charged for checking your own registry information, correcting your information and obtaining access log information. 

For other requests for information, we comply with the document and information service fees established by the Wellbeing Services County of Ostrobothnia.

Right of appeal

If necessary, you can contact the Data Protection Officer if the registrar does not reply to you within the deadline or if the registrar refuses to rectify your data (the refusal must always be based on law) and if you do not think there are grounds for refusal. Submit a free-form application to the Data Protection Officer, enclosing copies of the certificate of refusal, your request for rectification and the incorrect document. 

Link to the Office of the Data Protection Ombudsman