Right of access to information

Checking your own registry information

In principle, everyone has the right to know what information has been stored about them in a personal register or whether the register does not process information about them. The right of inspection is based on the Data Protection Regulation (EU General Data Protection Regulation, 2016/679).

The right of inspection is confidential. You can request your own information by filling in a verification request form for checking your own information. You can also submit your request freely. Please be prepared to submit the following information when making a request:

• the information and period requested,
• your name,
• personal identity number,
• address details,
• telephone number as well as
• signature.

We will respond to your request as soon as possible, but no later than one month.

A registrar who refuses a request for the right of inspection must state the reason for the refusal in writing and provide appeal instructions.

Correcting or deleting incorrect information

The information in the personal register must be accurate and in accordance with the purpose for which the register is used. 

For example, if you believe that the patient records contain incorrect information or information that is useless from the point of view of the intended purpose, you can use the error correction form or submit your request in another way. 

Please be prepared to submit the following information when making a request: 

• the information and period requested, 
• your name, 
• personal identity number,
• address details, 
• telephone number as well as 
• signature.

We will respond to your request as soon as possible, but no later than one month. 

A registrar who  refuses a request for the right of inspection must state the reason for the refusal in writing and provide appeal instructions.

Search categories that make it possible to search for a document

For example, the person’s name, personal identity number, postcode or case number are used as search categories in information requests. The personal identification number is used as the search category for patient and client data.

Data fees

There is no free charged for checking your own registry information, correcting your information and obtaining access log information. 

For other requests for information, we comply with the document and information service fees established by the Wellbeing Services County of Ostrobothnia.

Right of appeal

If necessary, you can contact the Data Protection Officer if the registrar does not reply to you within the deadline or if the registrar refuses to rectify your data (the refusal must always be based on law) and if you do not think there are grounds for refusal. Submit a free-form application to the Data Protection Officer, enclosing copies of the certificate of refusal, your request for rectification and the incorrect document. 

Link to the Office of the Data Protection Ombudsman

Contact information for making an information request