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Providing feedback

We want to give our clients the best possible treatment and service. In order to develop and become even better, we ask you for feedback on our operations.

You can provide feedback anonymously or under your own name. We monitor feedback regularly and take it into account as we develop our operations. If you wish, you will receive a personal reply to your feedback if you have given us your contact information.

If you have any questions about your treatment, we recommend that you talk to your doctor or nurse at the treatment unit. You can also give feedback on the treatment in the following ways:

Give feedback

Reporting an incident

  • If you feel that there has been an error or incident regarding your own or your relative’s treatment, you can make a report using either the online form or the paper form you can receive from the hospital. You can report anonymously or under your own name. If you leave your contact information, you will be informed of the progress. The report will be sent to the patient safety officers and the quality manager, after which the report will be processed with the people in charge.

Statutory Notices

  • When making a reminder, complaint or patient injury report, it is possible to contact a patient safety commissioner or social welfare and patient ombudsman. They advise and guide the clients in matters related to their situation and rights.