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Medical Helpline 116 117

The Medical Helpline is a guidance and counselling service for health care.

At the Medical Helpline, you will receive assistance from health care professionals or, in other words, your region’s on-call nurses. They will assess your need for emergency care services or urgent care services via phone in accordance with regional instructions, around the clock.

Attention! The telephone network operator for the Medical Helpline 116117 service will change on 9 January 2024. During the work to accomplish the change, there may be short interruptions in the service.  

In emergencies (severe chest pain, acute shortness of breath, unconsciousness, stroke symptoms, sudden seizures), call the general emergency number 112.

The Medical Helpline is a guidance and counselling service for social welfare and health care.

At the Medical Helpline, you will receive assistance from health care professionals or, in other words, your region’s on-call nurses. They will assess your need for emergency care services or urgent care services via phone in accordance with regional instructions, around the clock.

The Medical Helpline will also give you general information and guidance on health problems that may require a visit to emergency care services. By calling the helpline, you can get help from professionals and find out whether you should seek care outside office hours.