Distribution of medical supplies
We promote the treatment and follow-up of long-term illnesses at home. The distribution of medical supplies is based on individual needs. For the distribution of medical supplies, you need a decision from the caring unit.
Medical supplies necessary for treatment are distributed to patients with long-term illness and in outpatient care. The medical supplies given at one time are for 3-12 months.
Medical supplies are free of charge. Nurses in charge of the products provide guidance and advice on issues related to use.
Medical supplies are ordered by e-mail or a call.
The supplies must be ordered in good time, preferably two weeks in advance, so that they arrive in time before you run out of the previous batch of supplies.
When ordering, please state your name, date of birth, the name of the product, REF-number and the amount of supplies you want to order. When ordering via e-mail, please also state your municipality of residence and your telephone number.
Changes in operation on 1 October 2024
The municipality-specific telephone numbers for the distribution of medical supplies will be discontinued.
Our new, common number for the entire region is 06 218 2255 from October 1.
Our phone hours are on Tuesdays, Wednesdays and Thursdays from 9 to 10 am. Closed on public holidays.
- Medical supplies for severe or moderate symptoms of impaired urinary or faecal incontinence. Diapers and catheters can be delivered to the home.
- Stoma care supplies.
- Other supplies for long-term illnesses, e.g. tracheal care supplies, dialysis supplies, suction catheters, tubular nutrition equipment, urinary stomas.
- Diabetes supplies
- Wound treatment supplies
When you place an order by phone, have the following information ready:
Name, date of birth and telephone number.
The name of the product, REF-number and the amount of supplies you want to order.
Phone hours: Tuesdays, Wednesdays and Thursdays from 9 to 10 am. Closed on public holidays.
FreeStyleLibre Sensors Will Be Renewed as Follows:
Libre 2 sensor will be replaced by Libre 2 Plus version (9/2024)
– The lifespan of the sensor will grow up to 15 days. The user receives 25 sensors per year free of charge from the Wellbeing Services County of Ostrobothnia (2025).
– The sensor will be read either with a smartphone or with a Libre 2 reader (blue).
– If you are using a Libre 1 reader (black), you can use the app in your smartphone or contact your diabetes clinic, because the reader needs to be changed.
Libre 3 sensor will be replaced by Libre 3 Plus version (at the changing of the year)
– The lifespan of the sensor will grow up to 15 days. The user receives 25 sensors per year free of charge from the Wellbeing Services County of Ostrobothnia (2025).
Reclamations concerning the sensors
– Please get acquainted with the instructions on how to apply the sensor (sufficient cleansing with an alcohol-based solution among others), in order for the sensor to remain properly attached to your skin.
– If you still encounter problems/defects, it is very important to file a complaint to the manufacturer (Abbott). These include for example cases where the sensor comes off prematurely (excluding tearing), an error code, or the sensor ceases to function prematurely.
– The reclamation can be made online (https://www.freestyle.abbott/fi-fi/tuki/sensorin-reklamaatiolomake.html) or by phone 0800-555 500 (weekdays from 8 a.m. to 4 p.m., free of charge).
Materials for wound dressing are ordered and fetched from Vaasa Health Centre, building H, 1st floor, Hietalahdenkatu 2-4, 65130 Vaasa. Orders are made by calling to the following telephone number: 06 218 9000.
For portable oxygen (referral from the Pulmonary Outpatient Clinic of Vaasa Central Hospital) and for aids for respiratory diseases, e.g. oxygen concentrator, contact the rehabilitation instructor of Vaasa Central Hospital.
You can provide feedback anonymously or under your own name.