Care Needs Assessment
A care needs assessment may be conducted via telephone. The assessment determines the reason for contact, symptoms of the disease and their severity, and the urgency of the case based on information provided by the contact person.
Call us for help on assessing your situation and guidance on our services.
Open Monday–Thursday from 08:00–15:00 and Fridays 08:00–14:00 (Variations between Municipalities may occur).
The number for a care needs assessment in Kristinestad is 06-218 6019 .
This is a direct line for people over 65 years of age living in Vaasa, Vähäkyrö and Laihia, when in need of assessment of your medical situation and guidance.
The system will be tested within the above area and in accordance with the experience gained, the Senior line could be expanded to the entire Wellbeing Services County in the future.
Open Monday–Thursday from 08:00–15:00 and Fridays 08:00–14:00.
As hearing impaired you can use a text message service for the hearing impaired. You can do your caring matters at health stations by texting on weekdays from 8 a.m. to 4 p.m. Your message will be answered, as soon as possible.
If you have an appointment to the healthcare center and you want to cancel your reserved appointment time you can do it by sending a text message. Write your name, municipality and the appointment time you want to cancel. If you have booked your appointment time using the online booking system you also have to cancel it from there.
The number for a care needs assessment in Kristinestad is 06 218 6019 .
When a client contacts the service, his or her care needs will be assessed and the client will be given instructions for self-care concerning his or her health and illness and, if necessary, an appointment will be booked with a doctor, nurse, or physiotherapist. Where appropriate, the client is urged to contact the correct treatment centre. Nurses and doctors receive both urgent and non-urgent cases at health centers. Health centers primarily provide health care services at general practitioner level. Contact information for nurses and appointments that can be booked electronically are provided for respective health centers.
What to do when you call the number for a care needs assessment
Call 06 281 9000. Listen to the pre-recorded instructions carefully.
Step 1. Choose your language
- If you want service in Swedish, press 1.
- If you want service in Finnish, press 2.
Step 2. Choose your municipality
- Vasa or Laihela, press 1
- Kronoby, press 2
- Jakobstad, Larsmo, or Pedersöre, press 3
- Nykarleby, press 4
- Korsholm, press 5
- Vörå or Oravais, press 6
- Närpes, press 7
- Malax or Korsnäs, press 8
- Kaskö, press 9
- If your home muncipality is Kristiinankaupunki please dial number: 06 218 6019
Step 3. Wait for the call to be redirected
Your call will be redirected to your municipality’s health center. Listen to the instructions and follow them carefully.